Meet the Experts

Joan Hope
Managing Editor

Joan Hope became editor of Recruiting and Retaining Adult Learners in 2014. She brings years of experience in higher education and journalism to her work.

Joan taught writing and literature courses for eight years at colleges and universities including Indiana University at Bloomington, Clark University, and Houston Community College. As a freelance journalist, she published hundreds of articles in newspapers, magazines and reference books.

Joan stays up-to-date on issues facing academic administrators by attending conferences, including those hosted by the American Conference of Academic Deans, the American Association of Community Colleges, and the Society for College and University Planning. She also interviews deans and provosts around the country and seeks regular input from an Advisory Board made up of top professionals in the field.

In 2010, Dean & Provost was awarded the Newsletter on Newsletters’ First Place award for Best Individual/Company Profile for a “Dean Dialogue” column.  Joan’s other awards include a Gold Medal for Best Feature Article from Parenting Publications of America and a Best Graduate Student Paper in American Literature honor from the English Department at Indiana University at Bloomington.

Joan has a bachelor’s degree from Rice University, a master’s from the University of Houston, and a Ph.D. in English Literature from Indiana University at Bloomington.

Advisory Panel

John F. Azzaretto
Professor of Professional and Community Leadership
University of West Florida, Emerald Coast

John F. Azzaretto is a tenured professor of professional and community leadership in the College of Professional Studies at the University of West Florida. He teaches courses related to public administration and has given numerous presentations on practical and professional ethics. Other areas of scholarly interest include continuing higher education and international education.

John currently serves on the editorial board for the Journal of Continuing Higher Education, and is the 2011 recipient of the prestigious Walter S. Bittner Service Citation, awarded to him by the University Professional and Continuing Education Association. He is also a frequent speaker at national and international forums that focus on educational outreach, continuing professional education, workforce and economic development.

He formerly served UWF as dean of its Emerald Coast campus and vice provost for academic outreach. He was responsible for aligning the university’s resources and expertise in education, workforce training, economic and business development and outreach to effectively serve and mutually benefit the region, state and university.

Prior to joining UWF in 2006, John was the vice chancellor of public service and international education and dean of University Extension and Summer Sessions at the University of California Riverside. He was granted emeritus status upon his retirement from the University of California. Earlier in his academic career, he served as director of the Institute of Public Service at the University of Connecticut, where he held the academic rank of extension professor and worked in continuing education and public service for state and local governments in Georgia at the University of Georgia’s Carl Vinson Institute of Government/Georgia Center for Continuing Education.

He was a lieutenant in the US Army and is a veteran of the Vietnam War. He holds a bachelor’s degree in political science from Northeastern University; a master’s in Government and Politics from the University of Maryland; and an MPA and doctorate of Public Administration from the University of Southern California.

Louis deSalle
Associate Dean for Curriculum and Instruction, School of New Resources
The College of New Rochelle

Louis deSalle is the associate dean for curriculum and instruction at The College of New Rochelle's School of New Resources. He first began working at the institution in 1979 as an adjunct faculty member. He continues to serve in that role, and has also taught at the New York Theological Seminary. In addition, he has served as project coordinator for the School of New Resources’ Core Program in the Humanities; as a campus director for the School; and as assistant dean. He has been in his current role since 2004.

He also serves as the permanent chair of the School of New Resources’ Standing Committee on Curriculum and Instruction. Most recently, he co-chaired CNR’s Middle States Self Study Steering Committee and was a member of the college’s Strategic Planning Task Force.

He has presented papers and workshops throughout the United States and abroad on adult learner best practices. He has also consulted for New York State Education Department on adult learner issues and has been a participant in numerous NYSED college accreditation audits.

Louis holds a Bachelor of Arts degree from Bennington College in Vermont and a master’s degree and doctorate in Philosophy from Columbia University.

Fred Garlett
Dean, Center for Adult and Professional Studies
Azusa Pacific University

Fred Garlett, dean of the Center for Adult and Professional Studies at Azusa Pacific University, developed and launched the first Adult Degree Completion Program for APU’s School of Business and Management in 1992. Under his direction, the offerings have grown to five undergraduate majors and one graduate program.

Fred also supervises the delivery of programs to six of APU’s off-campus regional centers and has supervised the development of four totally online programs.

He serves on the Academic Cabinet, and from 1984–90, was part of a faculty start-up team in delivering the first Adult Degree Completion Program in the state of Kansas.

He also taught master’s degree programs in Chile, Austria, Switzerland, Ghana and Kenya.

Fred earned his Ed.D. in adult and higher education from Columbia University while working full-time. His own experience as a working adult learner has set the tone for his approach to supporting the adult students in his own classes as well as for the Center for Adult and Professional Studies.

The center is a full service, one-stop shop, offering admissions, registrar functions, financial aid, advising, and other academic support services. The support of the faculty and staff and the accelerated format of these programs allow the working professional to effectively manage the challenges of completing a degree while contributing to their family, organization and community.

Karen Heikel
Executive Director of Alternative Delivery and Outreach
University of Wisconsin Superior

Karen Heikel is the executive director of alternative delivery and outreach at the University of Wisconsin Superior. She was formerly assistant vice chancellor for the Division of Lifelong Learning and Community Engagement at the University of Wisconsin-Oshkosh. Prior to her move to Wisconsin, she was dean of the College of Professional Studies and Lifelong Learning at Montana State University.

Karen received her Ed.D. in educational policy and administration, a Master’s degree in business administration, and a Master of Arts in educational psychology from the University of Minnesota.

Karen is active in her community, serving on the Board of Directors for the Oshkosh Downtown Rotary, Fox Valley Technical College, and the The City of Oshkosh Landmarks Commission. She lives in Oshkosh with her three dachshunds, Siegfried, Brunnehilde and Gunnar.

Dawn Z. Hodges
Vice President, Academic Affairs
Southern Crescent Technical College

Dawn Z. Hodges is the Vice President of Academic Affairs at Southern Crescent Technical College in Griffin, GA. SCTC is one of 26 colleges in the Technical College System of Georgia. It includes 10 central Georgia counties in its service district with 2 main campuses and 4 additional centers.

Hodges' previous jobs include the dean of academic support and dean of the Marietta campus for Chattahoochee Tehcnical college in Marietta, Ga. 

During her 30-year career in higher education, Hodges has held a variety of administrative positions in academic and student affairs at seven colleges in Arkansas, Texas, Oklahoma, Florida and Georgia.

She is a published author and has made dozens of professional presentations through the country. She earned a Ph.D. in adult and community education from the University of Oklahoma, an M.Ed. in adult education from the University of Arkansas at Little Rock, and a B.A. in public relations from Harding University.

Alan Mandell
Professor of adult learning and mentoring
State University of New York, Empire State College

Alan Mandell is a college professor of adult learning and mentoring at the State University of New York, Empire State College, where he has been faculty mentor, administrator, and director of the college’s Mentoring Institute for 35 years. He has made many presentations on teaching and learning, as well as written and facilitated workshops on mentoring and on the assessment of prior experiential learning. 

He has made many presentations on teaching and learning, as well as written and facilitated workshops on mentoring and on the assessment of prior experiential learning.

Alan has co-authored articles, chapters, and, with his colleague, Lee Herman, is the author of From Teaching to Mentoring: Principles and Practice, Dialogue and Life in Adult Education (2004). Their most recent essay, “Mentoring: When Learners Make the Learning,” is included in Transformative Learning in Practice: Insights from Community, Workplace, and Higher Education edited by Mezirow and Taylor (2009).

He has also co-authored and edited Portfolio Development and the Assessment of Prior Learning: Perspectives, Models and Practices (2004) with Elana Michelson.

Shelly Neal
Associate Vice Chancellor, Strategic Business Development
Brandman University

Shelly Neal is the associate vice chancellor for strategic business development and an adjunct professor at Brandman University’s School of Business. She has been working at Brandman for the past six years. Shelly’s primary role is to generate enrollment growth strategies and oversee outreach efforts at Brandman’s 26 campuses. She is also a leader in developing and executing overall enrollment strategic initiatives at the institution.

Shelly attended the University of California-Santa Barbara for her undergraduate degree and earned her graduate degrees at Pepperdine University and Alliant International University. Her areas of study include education, business and psychology. She has been an adjunct professor teaching at the graduate level since 1998.

Barbara Randazzo
Dean, School of Continuing and Professional Studies
Elizabethtown College

Barbara Randazzo has been working in the continuing education field since 2000 and is now Dean of the School of Continuing and Professional Studies at Elizabethtown College in Pennsylvania. She was part of the original implementation team for accelerated learning programs at Elizabethtown College. She served as director of admissions and marketing for the college’s continuing education unit; in that role she was responsible for marketing programs at multiple off campus locations and identifying and implementing new growth opportunities, as well as enrollment management.

She serves as an adjunct faculty member in Elizabethtown College’s accelerated program, where she teaches an entry level course for adult learners designed to introduce students to the rigors of academic work. She also facilitates courses in business ethics within the business administration undergraduate degree program.

Her previous employment background includes 14 years in progressively responsible human resources positions.

Barbara earned her bachelor’s degree in labor and industrial relations from St. Joseph’s University and her master’s degree in leadership and business ethics from Duquesne University. Her areas of interest include technology and its growing role in higher education, online learning best practices, and marketing research to support strategic decision-making.

Contributing Authors

Aileen Gelpi, Esq.
Legal Contributor

Aileen Gelpi has been practicing law since 2008. She has acted as Legal Editor to many educational publications in the past and is now Co-Editor of Campus Legal Advisor and Editor of The FERPA Answer Book for Higher Education Professionals and The FERPA Bulletin. She also summarizes Office for Civil Rights and Family Policy Compliance Office cases for Disability Compliance for Higher Education and other Jossey-Bass publications.

She graduated Magna Cum Laude from the University of Puerto Rico School of Law. Aileen has a bachelor of arts from the U.P.R., and a M.A. from New York University, where she also engaged in doctoral studies. She is admitted to practice in Florida and Puerto Rico, and the Southern and Middle Districts of Florida.

Richard H. Willits, Esq.
Legal Contributor

Richard H. Willits produces all lawsuit summaries that appear in this publication. He is a retired attorney who graduated with Honors from the University of Florida’s College of Law in 1971 and specialized in civil trials.

In 1983, he became one of the first Board Certified lawyers in the nation. In 1990, he received Martindale Hubbell's highest rating. Beginning in 1993, Richard was listed in the Bar Registry of Preeminent lawyers. He is a past president of the Palm Beach County Federal Bar Association, and has written several legal articles on a variety of subjects. 

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  • Meet the Editor

    Joan Hope
    Managing Editor

    Joan Hope became editor of Recruiting and Retaining Adult Learners in 2014. She brings years of experience in higher education and journalism to her work.
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